Support | Tiloom

Welcome to our official support channel for our products and services.

Please describe your questions or requests for assistance by filling in this form, which will enable us to document and process your requests thoroughly. Only in this way will we be able to offer you a quality service and not neglect or forget any outstanding contacts.

Please understand that the more precise you are in your description (the last field of the form), the better response you will get and the quicker our attention will be.

For this reason we have created a small script of questions or check points to be evaluated for the diagnosis of technical problems..

Access them before to proceed with the form.

• Pre-support check and script of questions for POGO
• Check and script of support questions prior to our field notebooks (coming soon)
• Pre-support check and script of questions for our soil quality sensors (coming soon)
• Pre-support check and scripting of questions for our Ingran smart pumping (coming soon)

Have you not solved the problem with the tips described in any of the above points? Please tell us as much as possible.

We will respond very quickly

By filling in the form, you authorise us to store your information. In compliance with the provisions of Article 5 of Organic Law 15/1999, of 13 December, on the Protection of Personal Data (LOPD), you may exercise your rights of access, rectification, cancellation and opposition to the processing of such data, under the terms established in the LOPD, by contacting us at C/ Isla de Oza, 8. 28035 Madrid.